So far it’s Seatlink’s favorite LCC in India
Based on some of the posts on this blog, you might think all we do is fly first and business class on longhaul flights all day, ignoring what goes on behind the curtain and what is obviously the largest air travel market by passenger volume: short haul economy. False! The reality of travel is you can’t get everywhere you want to go in a lie-flat seat, and in fact some of the best destinations are only accessible by narrowbodies and turboprops, and we like those destinations…
Enter a recent trip to the Andaman Islands in India: the easiest (and only) way to get there is via an Indian carrier from a handful of cities. Given my slight fascination with the LCC business model, I made us skip Jet Airways and try out IndiGo and GoAir on our way flights to and from Port Blair (IXZ). We had heard that SpiceJet has pretty bad reliability, so given our tight connections we decided to skip them. Here’s how the IndiGo flight went:
- superior experience to GoAir, hands down
- IndiGo Upgrade Service definitely worth the nominal extra fee (~$30 USD)
- man are these seats lacking cushioning!
Overall, IndiGo was a pleasant experience. It sure felt like the only cushioning on the seats is the cloth that covers them, but they’re pretty ergonomic so I wasn’t too uncomfortable on this ~2.5 hour flight. Service was pretty neutral, which I guess technically qualifies as good, and I didn’t try the food but my guess is it will fill you up but won’t win any awards… Seat pitch is a relatively standard 30″ — roomy compared to 29″ on Spirit Airways! — and while seat width is 18″, these are pretty minimal armrests so it felt a bit more like 17″ to me. When all is said and done, though, you’re looking at what I would call a very good LCC product.
The cabin configuration is a classic high density, all-economy A320 configuration, with one lav up front and two in the back. Bulkheads are present on both sides of the aircraft, unlike on some other LCCs like Easyjet. Check out the IndiGo A320 Seat Map below:
IndiGo A320 Seating Chart
Which seat is best and why
In order of preference: row 13 or row 1 — pick 13 if you’re tall, 1 if you’re not — then row 12. These rows all have extra legroom at well over 30″ of seat pitch, while everything else on the aircraft is at 30″ of pitch. As always, avoid the last two rows due to their proximity to the lav, and I didn’t test it, but it looked like row 30 had limited recline.
- Avoid if possible: rows 11, 29, and 30.
- For window seats, pick: 1A, 1F, and if you don’t mind the missing armrest (I like it), then 12A, 12F, 13A, and 13F.
- For aisle seats, pick: any of the preferred rows noted above, otherwise they’re all pretty much the same.
Read some more reviews of IndiGo’s A320 seats on our seat map page, which you can find here: IndiGo A320 Seating Chart
And finally, the IndiGo A320 seat gallery:
IndiGo inflight food menu
IndiGo A320 seatback
IndiGo exit row XL premium seats
XL seats also in row 1 on IndiGo (but less legroom than 12 & 13)
Branding – and upsell opp for those seated in rows 2 and 14??
IndiGo inflight food menu
13F on IndiGo missing an armrest (as expected)
View down the aisle of IndiGo A320
IndiGo A320 seatback row 13
Wider view of the IndiGo A320 seatback
Small but effective traytable…with a strange cutout?
IndiGo A320 safety card
My seat(s) for the flight – row 13 on IndiGo A320
Seats 13A, B, and C on IndiGo A320
What’s your take on IndiGo?
Any IndiGo flyers out there? How do you think it compares to the other LCCs in India? Let us know in the comments below! Or better yet, write a review of your seat on our IndiGo A320 Seat Plan page 😀
IndiGo A320 Economy